PrimusOne is an open-standard technology core — platform services, an AI layer and trusted entity data — that every Primus product, every bespoke build and every third-party application plugs into. Five domain platforms already run on it, across five Indian states and a sovereign nation in the Caribbean.
Supply is unstructured. Departments buy point solutions that solve one problem and leave behind a stack nobody else can use. Procurement — the single biggest barrier to entry in public technology — rewards whoever can navigate it, not whoever builds best.
Primus was built on the other side of that wall. We have spent a decade inside government consulting: writing the strategy, sitting in the review meetings, understanding how a scheme actually reaches a family. PrimusOne is what happens when that knowledge is turned into engineering.
We are not trying to be the sole supplier for every government use case. The architecture is deliberately open so that innovative third-party applications plug into the same core — one government, many builders.
The choice a digital-government programme actually makes: rebuild the hardest capabilities inside every initiative, or stand them up once and let every application — ours and other people's — draw on the same assured core.
Three components
Everything starts from a proven core, not a blank sheet.
SP gives a programme its platform services. IQ makes it intelligent. ER makes its data trustworthy. Every product on this site is assembled from these three, and so is every bespoke engagement.
PrimusOne SP
Platform services
Seventeen productised building blocks — identity and access, workflow and rules, document centre, form builder, notifications, consent and eSign, payments and disbursement, search and content — consumed independently or assembled together.
17 blocks
4 connector packs
Config over code
PrimusOne IQ
Intelligence layer
A reusable AI service tier: agentic assistants, small language models, knowledge graph, document intelligence, RAG-backed search, predictive analytics and automated report generation — plug-and-play across products and practices.
AI-native
RAG & knowledge search
Agentic workflows
PrimusOne ER
Trusted entity data
Hybrid deterministic, probabilistic and machine-learning matching that resolves duplicate and fragmented records into golden records — with full lineage, traceability and audit logs, in batch or real time.
Each product is a full solution for a domain a government or an enterprise is already accountable for — welfare, investment, delivery, research, climate. Each one inherits the core's security, interoperability and AI.
Built in India. Proven across a hundred and fifty-five degrees of longitude.
Primus platforms run for state governments across India and for the Government of the Commonwealth of Dominica under a World Bank-financed programme — the same core, two very different constitutional and connectivity realities.
Deployment longitudes are drawn to scale. The distance between the two clusters is the point: a platform that works for a 15-million-family Indian state and for an island nation of 70,000 households has had its assumptions tested.
HaryanaCHOICE · InvestIQ
UttarakhandCHOICE · PrimusOne ER
Madhya PradeshInvestIQ · 360° · ER
ChhattisgarhInvestIQ
ManipurPrimus 360° · CM Office
DominicaDPI · World Bank CARDTP
Government of IndiaM/o Health & Family Welfare
GlobalAga Khan · SDG Marketplace
Outcomes on the record
15M+Families with a unified record across departments
175+Government services delivered through one window
96.3%Investor satisfaction on a state single-window platform
12%Capital cost saving reported on monitored projects
What we are made of
Three strengths that are hard to assemble anywhere else.
Most firms have one of these. The rare thing is holding all three in the same building — which is why a policy conversation and a production release can happen in the same week.
01
A tech team that ships production systems
Product engineers, platform architects, ML and MLOps practitioners running Kubernetes-based hybrid estates. Google, Amazon and Microsoft partnerships as external validation of build quality.
02
Over 400 domain experts
Health, urban, welfare, industry, climate, skills. The people who know why a scheme's eligibility rule exists sit next to the people writing the eligibility engine.
03
The ability to actually get it bought
Procurement is the biggest barrier to entry in public technology. We know how to structure, price and win it — and how to help a department write a specification that isn't captured by one vendor.
A briefing is ninety minutes. It is the fastest way to find out whether we are useful to you.
We will walk your team through the core, show the platform running against a real state dataset, and be direct about where an existing system of yours should be kept rather than replaced.
Channels and domain products sit above a reusable core of intelligence, platform services and trusted data — on a runtime that is API-first by default and deployable in cloud, on-premise or hybrid. Nothing below the product line is bespoke.
Open standards
Microservices
API-first
Cloud · on-prem · hybrid
DevSecOps
Consent & audit by default
The stack, layer by layer
Select a layer to see what it is responsible for.
Experiencehow people reach us
Web portalsMobile appsAssisted kiosks & fieldConversational channelsPartner & department APIs
Five layers. The two at the top change from client to client; the three below them do not — which is what makes a new programme a configuration exercise rather than a rebuild.
PrimusOne SP
Seventeen building blocks, taken off the shelf.
A reusable, open-standard, microservices-based platform foundation. Blocks are consumed independently or assembled together — configuration over code, so a department gets a working service rather than a development project.
Experience & process
Form builder
Workflow & rule engine
Document centre
Search
Content
Notifications
The transactional core of a service: what a citizen or officer fills in, what happens next, and where the paper ends up.
Trust & governance
IDAM
Consent
eSignature
Audit controls
Payments
Disbursement
Baseline services, not add-ons. Consent and audit are switched on before the first record is written, which is the only way they survive a review.
Integration & reference data
DPI pack
Protean pack
Health pack
Payment pack
Reference registries
Four productised connector packs on an API-first framework, so national digital public infrastructure is a configuration step rather than an integration programme.
17Reusable building blocks
4Productised connector packs
100%API-first architecture
HybridCloud, on-premise or both
PrimusOne IQ
The AI layer, shared instead of scattered.
Without a common layer, every team builds its own point solution and every insight stays trapped in a dashboard. IQ provides the services once — conversational assistants, document intelligence, predictive analytics, entity matching, automated report generation — and exposes them as plug-and-play APIs to products, consulting practices and client solutions alike.
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Conversational assistants and knowledge search across a department's own documents
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Automated report generation and document intelligence
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Predictive analytics, anomaly detection and entity matching
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Plug-and-play AI plugins and integration APIs
PrimusOne ER
A single source of truth, provably arrived at.
Duplicate, fragmented and inconsistent records distort analytics, weaken service delivery and expose institutions to fraud. ER identifies, matches and merges records across disparate datasets into golden records — and shows its working, which matters when a benefit decision is challenged.
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Hybrid deterministic, probabilistic and ML matching
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Pluggable connectors across structured and unstructured sources
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Golden records with transparency, traceability and audit logs
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API-first, batch and real-time processing
Deployed · Uttarakhand
Deployed · Madhya Pradesh
Open by design
The core is a public good, not a lock-in.
A platform that can only be extended by the company that built it recreates the problem it was meant to solve. PrimusOne is deliberately architected so that a start-up, a university lab or another systems integrator can build on the same building blocks, publish into the same experience layer, and be governed by the same consent and audit controls.
For a government, that changes the procurement question. Instead of choosing a supplier for a decade, you are standing up infrastructure and then choosing applications — which you can keep changing.
01 · Interfaces
Documented open APIs
Every block is reachable through the same API contract we use ourselves.
02 · Data
Standards, not exports
Open standards and domain schemas — HL7 FHIR R4 in health, for instance — so data leaves as easily as it arrives.
03 · Deployment
Your infrastructure
Sovereign cloud, state data centre or hybrid. The runtime does not assume ours.
04 · Exit
A stated exit path
Schema, source of golden records and operational runbooks handed over as a deliverable, not a negotiation.
Domain products
Five platforms. One lineage.
Each product owns a domain a government or an enterprise is already accountable for. Each inherits identity, workflow, consent, audit, AI and entity resolution from PrimusOne — so the differentiator is domain depth, not plumbing.
CHOICE — welfare
InvestIQ — investment
Primus 360° — delivery
PRIMA — research
Climate IQ — sustainability
Welfare & citizen services · Digital public infrastructure
Primus CHOICE™
Deployed at national scale
Redefining social impact through citizen empowerment and governance effectiveness — a benefits-delivery DPI built on the family and its aspirations, not on the form.
What it does
CHOICE enables a government to run a single window for service saturation — reaching every "last in line" family through personalised engagement, and ensuring social protection reaches every citizen who is entitled to it.
The problem it solves
Benefit delivery is fragmented, ineligible beneficiaries draw on limited resources, and no one holds a unified view of a family's entitlements. The most vulnerable families go unserved because of awareness, process complexity and siloed departmental systems.
Functionality
Beneficiary management — data intake, verification and family consent
Unified Family Mapper — heterogeneous datasets collated into one family view
Governance intelligence — dynamic dashboards over anonymised data
Where it runs
Haryana — state-wide citizen service delivery
Uttarakhand — Pehchan Patra family identity and welfare
Commonwealth of Dominica — national DPI programme
55M+Citizens benefited
15M+Families impacted
175+Services delivered
$75B+Benefits disbursed
Investment promotion · Economic development
Primus InvestIQ™
3 states live
An AI-driven investor facilitator platform for nations and states — investor-first, single-window, and honest about what an approval will actually take.
What it does
InvestIQ helps investors navigate an unfamiliar market with real intelligence and a tailored entry strategy, and transforms how governments attract, track and manage investment — from first intent through industry establishment to measured socio-economic impact.
The problem it solves
Investors face fragmented approvals, opaque incentive structures and no single interface. Governments cannot track an investor's journey, evaluate whether a policy worked, or manage incentive disbursement — so investment is lost and money is misallocated.
Functionality
Full single-window services across the end-to-end investor lifecycle
AI/ML incentive and land recommendation engine
Smart Industry Intelligence Agent with AI search for sector discovery
GIS-enabled prediction, lead and CRM management, policy evaluation
Where it runs
Madhya Pradesh — Invest MP 3.0 with MPIDC
Haryana — investment facilitation
Chhattisgarh — single-window clearance
96.3%Investor satisfaction
98%+Lifecycle automation
14+Priority sectors covered
100%Approvals via single window
Programme delivery · Capital project governance
Primus 360°
$11B+ under monitoring
Transforming project governance with real-time intelligence — a digital twin for capital programmes, so decisions stop being made from last month's report.
What it does
An integrated project and resource management platform that turns project management into a growth lever: it consolidates project data, reduces leakage, and delivers real-time insight with scenario visualisation across construction, health, urban and other portfolios.
The problem it solves
Large government and enterprise programmes run on data silos, cost overruns and no live visibility. Decision-makers rely on outdated reports, manual tracking and fragmented systems — producing inefficiency, budget leakage and poor outcomes at exactly the scale where they are most expensive.
Functionality
Project digital twin for scenario building, planning and cost-schedule management
AI-enabled documentation generator for automated reporting
NLP chatbot for project performance assessment and recommendations
Centralised data warehouse with deep project datasets
Where it runs
MP Industries — industrial project portfolio
Chief Minister's Office, Manipur — state programme dashboard
Ministry of Health & Family Welfare, Government of India
$11B+Projects monitored
200+Projects on platform
100%Workflows automated
12%Cost saving reported
Research intelligence · Policy advisory
PRIMA Research
AI-native
An AI-native conversational research agent that runs the entire research lifecycle as a single guided dialogue — while keeping the rigour and the audit trail.
What it does
PRIMA turns hypothesis generation, audience profiling, questionnaire design, data collection, cross-analysis and reporting into one conversation. The analyst talks; the agent orchestrates the workflow behind the interface.
The problem it solves
Research is spread across disconnected modules — goals, hypothesis, audience, questionnaire, collection, analysis — forcing manual navigation at every step. No single intelligent interface orchestrates the whole lifecycle while preserving rigour and auditability.
Functionality
Agent-guided intake of research goals, hypotheses and audience personas
Auto-generated questionnaires with Cochran's formula sample sizing
Real-time collection monitoring, quality alerts and cross-correlation analysis
AI-assembled final report with citations, exportable to PDF and Word
Who uses it
Research analysts across the Primus practice
Policy advisory teams building evidence for government clients
24 India@2047 personas embedded as reusable audience frames
7Research phases automated end to end
24India@2047 personas embedded
50Concurrent sessions at launch
99.5%Platform uptime SLA
Climate & sustainability · Project appraisal
Climate IQ
26+ sectors
Climate readiness assessed before a project begins — because most tools measure emissions only after the infrastructure and the investment decision are already fixed.
What it does
Climate IQ reviews Detailed Project Reports and supporting documents against a standardised climate assessment framework, mapping evidence to environmental indicators and location-specific climate hazards across more than 26 public-infrastructure and manufacturing sectors.
The problem it solves
Organisations cannot apply climate considerations consistently: data is fragmented, document review is manual, and assessment is subjective, slow and impossible to scale. By the time emissions are measured, the decisions that caused them cannot be revisited.
Evidence-linked scoring against sector-specific and state hazard frameworks
Evaluation dashboard showing strengths, gaps and category-wise scores
Decarbonisation pathway and downloadable assessment report
Who uses it
MSMEs preparing project reports for finance or clearance
Environmental reviewers and appraisal committees
Development finance institutions screening pipelines
Months→daysAssessment timeline reduction
26+Sectors covered by the framework
3Scoring buckets: common, sector, hazard
100%Evidence-based, auditable scoring
Every product ships with the same answer to "can we see the working?"
Evidence-linked scoring, traceable golden records, audited workflow decisions. When a benefit is refused, an incentive is granted or a climate score is contested, the platform can show why — which is the difference between a system a government can defend and one it quietly stops using.
Five engagements across governance, digital public infrastructure, investment, impact finance and healthcare — two of them at the level of a sovereign state's core systems.
01 · India · Governance
Uttarakhand Pehchan Patra
Digital identity & welfare delivery · CHOICE™
Fragmented records, duplicate registrations and weak last-mile coordination were blocking equitable access to state schemes. One citizen held multiple identities; families carried the documentation burden; departments could not coordinate delivery. CHOICE established a family golden record from existing government datasets, then let an eligibility engine surface every scheme each member qualified for.
1.15 CrCitizens reached
10Departments integrated
50+Schemes implemented
02 · Dominica · Digital public infrastructure
CARDTP, Commonwealth of Dominica
World Bank IDA · Project implementation consultants
After Hurricane Maria and COVID-19, the objective was national resilience through technology embedded in how the country runs — citizen services and socio-economic activity alike. Primus acted as project implementation consultants across digital government, platforms, infrastructure and services, with change management and capacity building alongside.
$28MWorld Bank IDA credit backing the programme
25+Digital enablement projects
$23.6MProject value implemented
03 · India · Investment
MPIDC × Primus InvestIQ™
Invest MP 3.0 · AI-powered single window
Sixteen-plus fragmented portals, manual approvals and siloed land data were slowing investment across Madhya Pradesh's departments. Invest MP 3.0 unified them: a policy repository with a self-service incentive calculator, a Know Your Approval compliance wizard that removes consultant dependency, a GIS land bank with visual plot selection, and faceless incentive disbursement with a transparent ledger.
100%Faceless approvals
8+Integrated modules
6Policy verticals
04 · India · Healthcare
Swasth One
AI multilingual triage & HL7 FHIR R4 interoperability
Fragmented intake, language barriers, inconsistent symptom assessment, low prescription literacy and non-standardised clinical documents delay care and drive cost. Swasth One is a multilingual conversational assistant that triages in real time, navigates the patient to care, explains a prescription in plain language, and pushes structured records into the wider health ecosystem.
FHIR R4Native standards-based exchange
Any languageMultilingual conversational intake
ZeroManual clinical data entry
05 · Global · Impact finance
Aga Khan & the SDG Marketplace
Impact² · NGO network, capital and verified outcomes
Good projects need trusted networks, a structured pipeline and credible impact measurement. Impact² connects projects, investors and communities: AI matching, project intelligence scoring, MRV verification and impact forecasting turn a scattered set of local solutions into an investable pipeline with measurable climate and SDG outcomes.
SDG 13Climate action
SDG 8 · 11Growth & sustainable cities
SDG 17Partnerships for goals
Mandate
What these five have in common
Every one of them began with a system of record that could not be trusted, and ended with one that could. That is the sequence we look for: fix the record, then automate the decision, then open the interface. Programmes that attempt it in the other order are the ones that stall in year two.
From four departmental datasets to one defensible decision.
The hard part is not the portal. It is establishing that these four records belong to the same family, and being able to prove it later when the benefit is challenged.
Uttarakhand Pehchan Patra, as a data flow. Biometric and document checks deduplicate against national identity databases during verification; the analytics returned from dashboards tighten matching and reveal which families a scheme is still missing.
How Swasth One interoperates
A handwritten prescription becomes a standards-compliant record.
Interoperability claims are cheap. This is the actual path a scanned document takes before a hospital system will accept it — and the reason the last box is a standard rather than a Primus format.
Alongside the pipeline, the patient-facing path runs multilingual engagement, smart intake, real-time triage into routine, urgent or emergency, care navigation with appointment booking, and plain-language prescription explanation.
Who we serve
Four stakeholders. One platform.
A citizen, a state secretary, a chief technology officer and an investment committee want different things from the same system. The core is designed so that serving one of them does not cost the others.
Infrastructure you own, applications you can change.
Our core strength is government consulting — we came to engineering from policy, not the other way round. That shows up in unglamorous places: how a scheme's eligibility rule is encoded, how an appeal is handled, how an audit is survived.
Procurement is the real barrier, not technology. We help departments write specifications that are open rather than captured, and we are comfortable being one supplier among several on a platform we built.
Deployment on your terms. Sovereign cloud, state data centre or hybrid. Data residency, consent and audit are configuration, not custom work.
Multilateral-grade delivery. Implementation consulting for a World Bank IDA-financed national programme, including change management and capacity building — because a platform nobody in the ministry can run is not a deliverable.
Typical entry
Diagnostic & architecture
Six to eight weeks: current-state assessment, target architecture, procurement pathway.
Then
Core stand-up
SP, ER and the relevant connector packs deployed into your environment with a golden-record baseline.
Then
First service live
One high-volume citizen service end-to-end, instrumented, before the second is started.
Always
Capacity building
Your officers and your vendors trained on the platform, with runbooks handed over.
6Governments and agencies running Primus platforms
175+Public services delivered through our single windows
10Departments integrated in a single state programme
$75B+Public benefits disbursed under management
Enterprise-grade, because the public sector demanded it first.
A platform that survives a state audit, a right-to-information request and a hostile legislative question is more than ready for a corporate risk committee.
Where enterprises use us. Capital project governance through Primus 360°, entity resolution and master data across acquired business units, AI enablement of internal knowledge through PrimusOne IQ, and climate readiness screening of a project pipeline.
Cloud and cyber resilience. Kubernetes and container-based hybrid architectures, encryption and network security expertise, with Google, Amazon and Microsoft partnerships as third-party validation of build quality.
Regulated-industry fluency. Health, infrastructure, industrial and financial-inclusion contexts, with standards-based interoperability rather than proprietary exchange formats.
Capital programmes
Primus 360°
Digital twin, scenario planning and automated reporting across a portfolio. 12% cost saving reported on monitored projects.
Data estate
PrimusOne ER
Customer, supplier and asset golden records across acquired systems — with lineage a regulator will accept.
Knowledge & AI
PrimusOne IQ
RAG-backed assistants over your own documents, document intelligence and automated reporting, deployed inside your boundary.
A core with five products on it, and room for yours.
The economics of PrimusOne are the economics of shared infrastructure: the cost of the sixth product is a fraction of the first, and the distribution is already there.
For application partners. Build on the same open APIs our own products use, publish into the experience layer, and inherit the identity, consent and audit posture that a government procurement will otherwise force you to build alone.
For systems integrators. Use PrimusOne as the substrate under your own delivery, rather than assembling a stack per bid.
For impact and development finance. Impact² connects an NGO network, a curated project pipeline and investor interest with MRV verification and impact forecasting — a structured route from local solution to verified outcome.
Reach
55M+ citizens
Already served through platforms running on the core.
Breadth
5 domains live
Welfare, investment, delivery, research and climate — each a distinct buyer.
Depth
400+ experts
Domain specialists who de-risk entry into a sector you do not know.
Access
Procurement route
The scarcest asset in public technology, and the one we bring.
The rare place where policy and production sit in the same room.
Most engineers who care about public systems end up several layers away from the decision. Here the person who wrote the state's strategy is down the corridor from the person deploying the release.
What you would work on. Entity resolution at the scale of fifteen million families. Agentic AI inside a research workflow that has to stand up to citation. A single-window platform where an approval either happens or visibly does not.
Who you would work with. Product engineers and platform architects alongside more than four hundred domain experts across health, urban, welfare, industry, climate and skills.
What we will not pretend. Government timelines are long, and some of the work is unglamorous data plumbing. The compensation is that it reaches people who have no alternative.
Primus Partners Solutions is the technology arm of a government consulting firm. That order matters: the products exist because the consulting practice kept finding the same missing infrastructure, engagement after engagement.
Point of view
One Government, built on digital public infrastructure.
A citizen does not experience departments. They experience a state that either knows who they are or does not. "One Government" is the working assumption that a family's record, a business's approvals and a project's status should each exist once, be governed once, and be available to every department that has a lawful reason to see them.
Digital public infrastructure is how that gets built without a monopoly: shared, open, standards-based rails that many applications ride on. Our contribution is a core that behaves like infrastructure — and a commitment not to be the only thing running on it.
Stakeholder 01
Citizens
Entitlements that find them, services that do not require a lawyer, and a record they can correct.
Stakeholder 02
Government agencies
Infrastructure they own, evidence they can defend, and suppliers they can replace.
Stakeholder 03
Enterprises
Clear rules, faster approvals, and platforms that meet the assurance bar their own auditors set.
Stakeholder 04
Our people
Work with visible consequences, and a firm that does not separate the thinking from the building.
Capabilities
What we are actually expert in.
Four practices that operate together on the same engagement, which is why a strategy recommendation and its implementation do not arrive from two different firms eighteen months apart.
01
Product engineering & platform development
Engineers and product builders creating scalable enterprise-grade applications, platforms and digital ecosystems. Deep engineering expertise combined with product thinking turns an intent into a high-performance digital product.
02
Digital product strategy & innovation
Defining, designing and launching digital products that solve real-world problems — translating strategic intent into market-ready platforms, from product vision through commercialisation.
03
AI/ML, data & intelligent systems
NLP, MLOps, generative AI and neural networks applied to systems that learn, predict and automate — turning a data estate from a liability into a strategic asset.
04
Cloud platforms & cyber resilience
Cloud and hybrid architectures on Kubernetes and Docker, with deep encryption and network security expertise. Google, Amazon and Microsoft partnerships validate the standard we build to.
Three strengths, and the honest note that none of them is enough alone.
A strong technology team without domain depth builds elegant systems that get the eligibility rule wrong. Four hundred domain experts without engineers produce reports. And both together, without the ability to navigate procurement, never get the chance to try.
What we are betting on is that holding all three is rare, defensible, and exactly what a government trying to adopt AI without a map actually needs.
Request a briefing
Ninety minutes, and a straight answer.
Tell us the mandate you are working against. We will bring the two or three people who have done it before, show the platform against real data, and say plainly where you should keep what you already have.
01
Governments & agencies
Programme design, architecture review, procurement pathway, or a platform demonstration against your own dataset.
02
Enterprises
Capital project governance, master data and entity resolution, AI enablement inside your security boundary.
03
Partners & application builders
API access, certification onto the experience layer, and joint pursuit of public tenders.
04
Media & analysts
Briefings on digital public infrastructure, AI adoption in government, and what the deployment data actually shows.